Play Responsibly

62bd Responsible Gaming

Your wellbeing comes first. 62bd gives every player in Bangladesh the tools and guidance needed to enjoy gaming safely, within their means, and at their own pace.

21+ 62bd is strictly for players aged 21 and above. Gambling is entertainment. If it stops being fun, please use our responsible gaming tools or contact our support team right away.

Our Commitment to Players

At 62bd, responsible gaming is central to everything we do. We believe that online gaming should be a source of entertainment and enjoyment — never financial stress or personal harm. Every player who chooses 62bd, whether in Dhaka, Chittagong, Sylhet, Khulna or anywhere across Bangladesh, deserves a safe and controlled experience. We have built practical tools into the 62bd platform to make responsible gaming easy, accessible and stigma-free.

62bd actively monitors player activity to detect signs of potential harm. Where our systems identify unusual changes in deposit frequency, session length or betting patterns, our team may reach out proactively to check in. This is not surveillance — it is care. We want every 62bd player to enjoy a sustainable, long-term relationship with gaming that fits naturally into their lives.

Always remember: Gambling should only ever be done with money you can genuinely afford to lose. Never gamble to chase losses, and never borrow money to fund your gaming. Set a budget before you start, and honour it every time.

Your Responsible Gaming Toolkit

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Deposit Limits
Set daily, weekly or monthly caps to keep your spending within your budget
⏱️
Session Timers
Get automatic alerts when you have been playing for a set length of time
❄️
Cool-Off Period
Take a short break of 24 hours to 30 days without closing your account
🚫
Self-Exclusion
Temporarily or permanently block your own access if you need to stop gambling
📊
Activity History
Review your full deposit, withdrawal and betting history at any time
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Reality Checks
On-screen pop-ups showing your total session time and net result to date

Deposit Limits in Detail

Deposit limits are among the most effective controls available to help you manage spending on 62bd. You choose the maximum amount you are willing to deposit over a daily, weekly or monthly window. Once active, 62bd will block any attempt to deposit above that threshold during the selected period. To increase a limit you must wait a mandatory 24-hour cooling-off window before the higher limit takes effect — giving you time to reconsider any impulsive decision made in the moment.

Daily Deposit Limit

Caps the total you can deposit within any rolling 24-hour period. Resets every 24 hours from the time you first set it. Ideal for players who want tight daily control over spending.

Weekly Deposit Limit

Caps the total you can deposit across any 7-day rolling window. A popular choice for players who budget on a weekly cycle aligned to their income or gaming routine.

Monthly Deposit Limit

Caps the total you can deposit across a full calendar month. Best for players on a monthly salary who want to ensure gaming stays a fixed, affordable line item in their monthly budget.

Time-Out and Self-Exclusion

Sometimes stepping away is the right move. 62bd offers structured break options ranging from a quick 24-hour pause all the way to permanent self-exclusion. All options are available through your account settings or by emailing [email protected].

24-Hour Time-Out

Locks your account for exactly 24 hours. You cannot deposit, place bets or play games during this window. Your balance and history are fully preserved and the account reopens automatically after 24 hours.

Extended Cool-Off (7 to 30 Days)

Choose a break anywhere from 7 to 30 days. Your account is suspended, all marketing messages are paused, and your balance is preserved. Withdrawals remain available throughout the cool-off period.

Permanent Self-Exclusion

Completely and permanently closes your 62bd account. Any remaining balance is refunded to your registered bKash or Nagad account. Once permanent exclusion is in place, 62bd will not reopen the account under any circumstances.

Urgent request? Self-exclusion requests are processed within 24 hours. If you are in immediate distress about your gambling, contact our support team directly so we can prioritise your case and suspend your account right away.

Recognising Problem Gambling

Problem gambling rarely announces itself. It tends to develop gradually, making it easy to overlook. The warning signs below are recognised indicators that gambling may be becoming a problem. If any of these apply to you or someone close to you, it may be time to seek help.

  • ⚠️Spending more than you can afford, or gambling with money needed for rent, food or household bills
  • ⚠️Continuing to gamble in an attempt to win back money you have already lost — known as chasing losses
  • ⚠️Feeling restless, anxious or irritable when not gambling or when trying to cut down
  • ⚠️Concealing the amount of time or money you spend gambling from family members or friends
  • ⚠️Borrowing money or selling personal possessions to fund gambling activity
  • ⚠️Neglecting work, studies, family responsibilities or personal health due to time spent gambling
You are not alone: Please reach out to 62bd support at [email protected]. Our team is available 24 hours a day, 7 days a week and will handle your situation with full confidentiality and without any judgement.

How to Set Your Limits on 62bd

Setting your responsible gaming controls on 62bd takes under two minutes. Follow these steps directly from your account.

  1. 1Log in to your 62bd account using your registered mobile number and password
  2. 2Go to Account Settings from the main menu and select Responsible Gaming
  3. 3Choose the control you want — deposit limit, session timer, cool-off period, or self-exclusion
  4. 4Enter your preferred limit amount or time period and confirm your selection
  5. 5Your control is active immediately — to increase a limit, a 24-hour mandatory cooling-off review applies before the change takes effect

Protecting Young People

62bd operates a strict 21-and-above age policy. All players are required to complete identity and age verification before any withdrawal is processed. This is not merely a procedural step — it is an active commitment to preventing underage gambling, which 62bd takes extremely seriously.

If you share a device with younger family members, we strongly recommend enabling parental controls on the device and keeping your 62bd login credentials strictly private. Never share your username or password with anyone. If you believe a minor has accessed your 62bd account, please contact [email protected] immediately so we can secure your account and investigate the matter.

Tip for parents: Enable screen-time limits on devices used by younger household members and ensure the 62bd platform is not bookmarked or accessible on shared devices. If you use bKash or Nagad for deposits, keep your mobile banking PIN confidential at all times.

Get Help — We Are Here

If you believe your gambling is becoming a problem — or if someone close to you has raised a concern — please do not hesitate to contact the 62bd support team. We will never judge you for asking for help. Our team handles every responsible gaming request with care, speed and full confidentiality, and can activate any tool on this page on your behalf within 24 hours.

📧 Email Support

Send your responsible gaming request to [email protected] with the subject line Responsible Gaming Request. Our team will acknowledge within 2 hours and complete your request within 24 hours.

💬 Live Chat Support

Our live chat team is available 24 hours a day, 7 days a week through the 62bd platform. For urgent cases such as immediate account suspension, live chat is the fastest route. Please state clearly that you are making a responsible gaming request so the team can prioritise your case.

Strictly confidential: All responsible gaming communications are handled by a dedicated team and kept entirely private. Your request will never be shared with other departments or used in any way that could disadvantage your account — other than to apply the protections you have asked for.

Enjoy 62bd the Right Way

When gaming stays fun and within your means, 62bd is Bangladesh's favourite destination for cricket betting, live casino and slots. Play smart, stay in control.

Explore 62bd Casino Read Our FAQ Back to Home
21+62bd is strictly for players aged 21 and above. Gambling should be entertaining. If gambling is no longer enjoyable or is affecting your finances, relationships or mental health, please use our responsible gaming tools or contact [email protected] immediately.