62bd Privacy Policy
This Privacy Policy explains how 62bd collects, uses, stores and protects the personal information of players registered on our Bangladesh gaming platform.
1. Introduction
62bd ("we", "us", "our") is committed to protecting the privacy and personal data of everyone who uses our online gaming platform at 62bd.club. This Privacy Policy sets out the types of personal information we collect, the purposes for which we use it, how we store and protect it, and the rights you have in relation to your personal data. This policy applies to all users of the 62bd platform, including registered players, account applicants, and visitors to the 62bd.club website.
By registering an account or using the 62bd platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, you should not use the 62bd platform. We may update this Privacy Policy from time to time; the latest version will always be available on this page with the effective date shown at the top.
Our Privacy Commitments
2. Information We Collect
62bd collects personal information in the following categories. We collect only the information that is necessary for the purposes described in this Privacy Policy and do not collect information beyond what is required to operate the platform safely and legally.
2.1 Registration and Identity Data
When you register a 62bd account, we collect your full legal name, date of birth, mobile phone number, and any username you choose. This information is used to create and manage your account, verify your age (you must be 21 or older), and communicate with you regarding your account. Where KYC verification is required, we may additionally collect a copy of your national identity card (NID), passport, or other government-issued identification document.
2.2 Financial and Transaction Data
We collect data relating to deposits, withdrawals, and betting activity on your 62bd account. This includes transaction amounts, dates and times, payment method identifiers (such as your registered bKash or Nagad mobile number — we do not store full card numbers), and transaction status. This data is used to process payments, detect fraud, comply with anti-money laundering obligations, and resolve any payment disputes.
2.3 Technical and Device Data
When you access 62bd, we automatically collect certain technical information about your device and connection. This includes your IP address, device type, operating system, browser type, mobile network, and time zone. We use this data for platform security, fraud prevention, and to optimise the 62bd experience for the devices and network conditions most commonly used by players in Bangladesh.
2.4 Customer Support Communications
When you contact 62bd customer support, we retain a record of the communication, including the content of your messages and any attachments you provide. This information is used to resolve your query and to improve our support processes. Support records are retained for a reasonable period to allow follow-up on unresolved issues and to comply with applicable record-keeping requirements.
3. How We Use Your Information
62bd uses the personal data we collect for the following purposes. We process your data only where we have a lawful basis to do so, as described in Section 4 below.
- 1Account creation, authentication, and ongoing management of your 62bd player account
- 2Processing deposits, withdrawals, and bet settlements via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
- 3Verifying your age and identity in compliance with KYC requirements before processing withdrawals
- 4Detecting and preventing fraud, money laundering, and other prohibited activities on the 62bd platform
- 5Providing customer support and responding to account-related queries, disputes, and complaints
- 6Sending you service communications about your account, including security alerts, transaction confirmations, and updates to our policies
4. Legal Basis for Processing
62bd processes your personal data based on the following legal grounds. We rely on more than one legal basis depending on the specific type of processing involved.
4.1 Contractual Necessity
Much of the personal data we process is necessary for us to perform our contract with you — that is, to operate your 62bd account, process your transactions, and provide the gaming services you have requested. Without this processing, we would not be able to provide the 62bd platform to you.
4.2 Legal Obligation
In certain cases, we process your personal data because we are legally required to do so. This includes KYC identity verification, age verification to enforce the 21+ requirement, anti-money laundering checks, and retention of financial transaction records. These obligations cannot be waived by either party.
4.3 Legitimate Interests
We also process some personal data on the basis of our legitimate business interests, where those interests are not overridden by your rights. This includes fraud detection, platform security monitoring, and improving the 62bd platform experience. Where we rely on legitimate interests, we have assessed that our interests do not outweigh the privacy rights of affected individuals.
5. Sharing Your Information
62bd does not sell your personal data. We share personal data only in the limited circumstances described below and only to the extent necessary for the stated purpose.
5.1 Payment Processors
To process your deposits and withdrawals, 62bd shares the minimum necessary payment data with our payment partners, including bKash, Nagad, Rocket, Upay, and card processing networks. These partners are bound by their own privacy and security obligations and are not permitted to use your data for any purpose other than processing the specific transaction.
5.2 Legal and Regulatory Authorities
62bd may be required by law to disclose personal data to law enforcement authorities, financial intelligence units, or other government bodies in Bangladesh or other relevant jurisdictions. We will disclose personal data in response to a lawful request, court order, or legal obligation. Where permitted by law, we will attempt to notify you before such disclosure is made.
5.3 Game Technology Providers
Some games available on 62bd are provided by third-party game studios such as Pragmatic Play, Evolution Gaming, Ezugi, PG Soft, and Spribe. To deliver these games, limited session data (such as player session tokens and game round identifiers) may be passed to these providers. These providers do not receive your full personal profile and are contractually prohibited from using session data for any purpose outside delivering the game service.
6. Cookies and Tracking Technologies
62bd uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse how the platform is used. Cookies are small text files placed on your device when you visit 62bd.club. They are essential for features such as keeping you logged in between pages and ensuring the platform functions correctly on your device.
Most modern mobile browsers allow you to control cookie settings through your browser preferences. However, disabling essential cookies may prevent some features of the 62bd platform from working correctly. We do not use cookies to serve third-party advertising on the 62bd platform.
6.1 Essential Cookies
Essential cookies are strictly necessary to operate the 62bd platform. They maintain your login session, protect against cross-site request forgery, and ensure that game sessions function correctly. These cookies cannot be disabled without breaking core platform functionality. They do not collect personally identifiable information beyond what is needed to keep your session active and secure.
6.2 Analytics Cookies
62bd may use analytics tools to collect aggregated, anonymised data about how players navigate and use the platform. This helps us identify usability issues, understand which features are most used, and improve the overall 62bd experience. Analytics data is not linked back to individual player identities and is used solely for platform improvement purposes.
7. Data Retention
62bd retains your personal data for as long as your account remains active and for a reasonable period thereafter to allow for the resolution of any outstanding disputes, refund claims, or regulatory inquiries. Financial transaction records are retained for a minimum of five years in compliance with applicable financial record-keeping regulations. KYC documents and identity verification records are retained for a minimum of five years following account closure.
Once the applicable retention period has expired and there is no longer a legal or operational basis for retaining your data, 62bd will securely delete or anonymise your personal information. Where anonymisation is used, the resulting data no longer constitutes personal data and may be retained indefinitely for statistical or analytical purposes.
8. Your Privacy Rights
As a user of the 62bd platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days.
- ✓Right of access — you may request a copy of all personal data 62bd holds about you
- ✓Right to rectification — you may request correction of inaccurate or incomplete personal data
- ✓Right to erasure — you may request deletion of your personal data where there is no longer a legal basis for its retention
- ✓Right to restrict processing — you may request that 62bd restricts how it uses your data while a complaint or accuracy dispute is under review
- ✓Right to data portability — you may request your personal data in a structured, commonly used, machine-readable format
9. Security Measures
62bd implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL encryption for all data in transit, restricted internal access to personal data on a need-to-know basis, secure server infrastructure with access logging, and regular security reviews of our data handling practices.
While 62bd takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for keeping your own login credentials secure and for logging out of your account when using shared devices. If you suspect that your account has been accessed without your authorisation, please contact us immediately at [email protected].
10. Minors and Age Restriction
The 62bd platform is strictly intended for adults aged 21 and above. 62bd does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a person under 21 without appropriate verification, we will delete that data and close the associated account as soon as practicable. If you believe that a minor has registered on 62bd, please notify us immediately at [email protected] so that we can take prompt action.
11. Changes to This Policy and Contact
62bd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will display a prominent notice on the 62bd platform and update the effective date at the top of this page. Your continued use of the 62bd platform following any update constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to how 62bd handles your personal data, please contact our data team by email. We are committed to addressing all privacy queries promptly and transparently.
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